- Be clear, specific and to the point.
Don’t ramble on, or waste their time.
- Stick to business.
Don’t try to build personal relationships, or chitchat.
- Come prepared with all requirements, objectives and support material in well-organised package.
Don’t forget or lose things, be unprepared, disorganised or messy.
- Present the facts logically; plan your presentation efficiently.
Don’t leave loopholes or cloudy issues if you don’t want to be zapped!
- Ask specific (preferably “What?”) questions.
Don’t ask rhetiorical questions, or useless ones.
- Provide alternatives and choices for making their own decisions.
Don’t come with the decision made, or make it for them.
- Provide facts and figures about probability of success or the effectiveness of options.
Don’t speculate wildly or offer guarantees and assurances where there is a risk in meeting them.
- If you disagree, take issue with the facts.
Don’t take issue with the High D personally.
- Provide a win/win opportunity.
Don’t force the High D into a losing situation.
- Motivate and persuade by referring to results.
Don’t try to convince by personal means.
- Support and maintain
Don’t direct or order.